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Download Error

Failed - Network error

This error message is caused by your antivirus software. Please review 2 possible solutions below.

Solution 1: Disable HTTP/Port Checking on Your Antivirus

The usual cause for the problem is your antivirus unnecessarily scanning the sites’ certificated which slows down the process of requesting files from the servers which, in effect, can cause the Download Failed: Network Error to appear on Google Chrome.

Since the error appears to users using different antivirus tools, here is how to locate the HTTP or Port scanning options on some of the most popular third-party AV tools.

  1. Open the antivirus user interface by double-clicking on its icon at the system tray (right part of the taskbar at the bottom of the window) or by searching for it in the Start menu.
  2. The HTTPS scanning setting is located in different spots with respect to different antivirus tools. It can often be found simply without much hassle but here are some quick guides on how to find it in the most popular antivirus tools:

Kaspersky Internet Security: Home >> Settings >> Additional >> Network >> Encrypted connections scanning >> Do not scan encrypted connections

Avast: Home >> Settings >> Components >> Web Shield >> Enable HTTPS Scanning (uncheck it)

ESET: Home >> Tools >> Advanced Setup >> Web and Email >> Enable SSL/TLS protocol filtering (turn it off)

AVG: Menu >> Settings >> Exceptions >> Add the domain path of the download file onto your list "https://www.hyperkin.com/download/"

  1. Check to see if you are now able download the file without receiving the Download failed: Network error! If the error still appears, you might consider using a different antivirus or firewall tool, especially if the one giving you the problems is free!

Solution 2: Change Your Default Downloads Location

The problem is sometimes not at all Chrome’s fault. If the error at hand appears when the file has almost finished downloading, it may be a different scenario.

When a file is downloaded via the Chrome browser, it’s kept in buffer memory and copied in the default Downloads folder afterwards. However, something might be blocking the Downloads folder and you may need to change the default download location.

  1. Open the Google Chrome browser and click on the three horizontal dots at the top right part of the browser. It says “Customize and control Google Chrome” when you hover above it. This will open the dropdown menu.
  2. Click on the Settings option near the bottom of the dropdown menu.
  3. Scroll down to the bottom of this page and click the Advanced button. Scroll down until you see the Downloads section. Click the Change button under the Location option and choose a different folder for Chrome downloads. Confirm the changes, restart your browser, and check to see if the error still appears.