General Warranty Information
Hyperkin offers a limited one (1) year warranty for “Hyperkin” branded products.
Please note that second-hand items purchase do not qualify for the (1) year warranty.
Warranty coverage lasts for one year from the date of product registration by customer. Customer must register product within two weeks of purchase.
This warranty covers manufacturing defects, design defects, and software defects and errors (“bugs”).
This warranty is valid only for standard use of the console. Any use that is not within the design specifications of the product nor stated within the instruction manual or packaging will void warranty. Any damage or malfunction due to third party devices or accessories is not covered in this warranty. This warranty does not apply to products used for any industrial, professional, or commercial purpose.
Damage and Modification
This warranty does not cover normal wear and tear. Any damage by a natural disaster – including but not limited to water, shock, or electrical damage – is not covered by this limited warranty. This warranty does not apply to products that have been damaged by abuse, misuse, modification, tampering, or by any other cause not relating to either materials or workmanship.
Replacement and Repair
All sales documentation and receipts must be included with any returned product. If a customer wishes to redeem this warranty, customer must contact customer service to create a RMA ticket. You are responsible for tracking your item once it's sent to us per your delivery service. If item's packaging is opened, you are obligated to pay a 15% restocking fee. Customer will be required to ship product to Hyperkin at customer’s expense. Any returned product that must be replaced and falls outside the limited warranty coverage will be subject to a charge of 50% of the product MSRP (Manufacturer’s Suggested Retail Price).
By hitting 'Submit' you agree to the warranty conditions listed on the 'Warranty Page' of Hyperkin.com